hosting error

I am hosted on Cirtex hosting. I get all the way to where it needs to install the database table and get an error:


Forbidden


You don't have permission to access /install/install_create_tables.php on this server.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.


can you help;

This can be some server security software blocking access to the file.

Open a support ticket with site login details, we can manually install it.