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Thread: New_Face failed.

  1. #1
    Join Date
    Sep 2007
    Posts
    17

    Default New_Face failed.

    I have configured php with the configation you provided. All other settings are correct on the server. I made some corrections to mysql too. The mysql gone away error has been fixed. While uploading the video I got the following error:

    MP3 audio selected.
    New_Face failed. Maybe the font path is wrong.
    Please supply the text font file (~/.mplayer/subfont.ttf).
    subtitle font: load_sub_face failed.

    Please specify the correct font path in your upload script, the path there is not correct.

    I received that from my server admin what can I do to solve that problem?

  2. #2
    Join Date
    Apr 2007
    Posts
    2,202

    Default Re: New_Face failed.

    From the error, your mplayer installation missing some required fonts.

    What command you run on the server to get this error ?

  3. #3

    Default Re: New_Face failed.

    Quote Originally Posted by admin
    From the error, your mplayer installation missing some required fonts.

    What command you run on the server to get this error ?
    The command is from converting a new video after uploading. I got this:

    MP3 audio selected.
    New_Face failed. Maybe the font path is wrong.
    Please supply the text font file (~/.mplayer/subfont.ttf).
    subtitle font: load_sub_face failed.

    It happens everytime I upload a video.

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