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Thread: Reset Password - Not Working

  1. #1
    Join Date
    Jul 2007
    Posts
    169

    Default Reset Password - Not Working

    Alot of my users say that when they try to reset their password.. the generated password does not work for them. I have to delete their account and let them resign up to get it working. Can anyone help me?
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  2. #2
    Join Date
    Jun 2008
    Posts
    16

    Default Re: Reset Password - Not Working

    I have had a couple of people email me something similar. I would not delete them out though. Try to manually change the password in the database and then tell them the new one. Maybe that will work. You can check it yourself to make sure it works before you email them.
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  3. #3

    Default Re: Reset Password - Not Working

    I cant find any users in the database. I have thousands of members, but no ids or passwords. Where is this information hidden at?

  4. #4
    Join Date
    Sep 2008
    Posts
    1,019

    Default Re: Reset Password - Not Working

    It isn't hidden at all. They are in the "signup" table of your database.
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