New_Face failed.

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I have configured php with the configation you provided. All other settings are correct on the server. I made some corrections to mysql too. The mysql gone away error has been fixed. While uploading the video I got the following error:

MP3 audio selected.
New_Face failed. Maybe the font path is wrong.
Please supply the text font file (~/.mplayer/subfont.ttf).
subtitle font: load_sub_face failed.

Please specify the correct font path in your upload script, the path there is not correct.

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I received that from my server admin what can I do to solve that problem?

From the error, your mplayer installation missing some required fonts.

What command you run on the server to get this error ?

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Originally Posted by admin

From the error, your mplayer installation missing some required fonts.

What command you run on the server to get this error ?

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The command is from converting a new video after uploading. I got this:

MP3 audio selected.
New_Face failed. Maybe the font path is wrong.
Please supply the text font file (~/.mplayer/subfont.ttf).
subtitle font: load_sub_face failed.

It happens everytime I upload a video.