Vshare 2.8 Video Conversion Problems

Hello....

I just installed a new media site here (MALIGNANT NARCISSISM: Video Archive - Share Your Videos) where I upgraded from 2.7 to 2.8. I just uploaded a video and it rendered this error:

2011-06-19 7:54:17
STARTING VIDEO CONVERSION (process_queue.id = 2)

2011-06-19 7:54:17
File: /home/user/public_html/malnarc/video/NEIL-PEART---STROMBO-06-17-2011.mp4
2011-06-19 7:54:17
$file_extn = mp4
2011-06-19 7:54:17
$re_process_vid = 0
2011-06-19 7:54:17
$rand_flv_name = 13084700571849298773.mp4
2011-06-19 7:54:17

sql

INSERT INTO `videos` SET `video_user_id`='2', `video_seo_name`='neil-peart-06172011-george-stroumboulopoulos', `video_title`='NEIL PEART: 06/17/2011 - GEORGE STROUMBOULOPOULOS', `video_description`='Neil Peart, drummer of the Canadian Progressive Rock Band Rush, discusses his history with the band and his bandmates Geddy Lee and Alex Lifeson, and the release of his fifth book, \"Far and Away: A Prize Everytime\".', `video_keywords`='Neil Peart, Rush, Alex Lifeson, Geddy Lee, Progressive Rock, George Stroumboulopoulos, CBC', `video_channels`='0|11|0', `video_name`='NEIL-PEART---STROMBO-06-17-2011.mp4', `video_flv_name`='13084700571849298773.mp4', `video_add_time`='1308470057', `video_add_date`='2011-06-19', `video_type`='public', `video_active`='0', `video_approve`='1', `video_adult`='0', `video_folder`='4ca4238a0b/'
2011-06-19 7:54:17

UPDATE `process_queue` SET `vid`='2' WHERE `id`='2'

2011-06-19 7:54:17
Video id: 2
2011-06-19 7:54:17 Video Output File Name : /home/user/public_html/malnarc/flvideo/4ca4238a0b/13084700571849298773.mp4 2011-06-19 7:54:17
$video_flv = Video Output File Name : /home/user/public_html/malnarc/flvideo/4ca4238a0b/13084700571849298773.mp4
2011-06-19 7:54:17 Find video duration - START 2011-06-19 7:54:17
Source Video bitrate: 2139
2011-06-19 7:54:17
Duration (mplayer): 1239
2011-06-19 7:54:17 DURATION: 20:39 2011-06-19 7:54:17
Create Thumbnail - START

2011-06-19 7:54:18
Create Thumbnail with mplayer - END
2011-06-19 7:54:18
$cmd_convert_v = convert_mp4
2011-06-19 7:54:18
463 $cmd_convert = /usr/bin/ffmpeg -i '/home/user/public_html/malnarc/video/NEIL-PEART---STROMBO-06-17-2011.mp4' -acodec libfaac -ab 96k -vcodec libx264 -vpre hq -crf 22 -threads 0 -b 500k /home/user/public_html/malnarc/flvideo/4ca4238a0b/13084700571849298773.mp4
2011-06-19 7:54:18


2011-06-19 7:54:18
Return value:
2011-06-19 7:54:18
UPDATE `process_queue` SET `status`='6' WHERE `id`='2'
2011-06-19 7:54:18
ERROR: failed video conversion.
2011-06-19 7:59:20
STARTING VIDEO CONVERSION (process_queue.id = 2)

2011-06-19 7:59:20
File: /home/user/public_html/malnarc/video/NEIL-PEART---STROMBO-06-17-2011.mp4
2011-06-19 7:59:20
$file_extn = mp4
2011-06-19 7:59:20

SELECT * FROM `videos` WHERE `video_id`=2

2011-06-19 7:59:20
Video id: 2
2011-06-19 7:59:20 Video Output File Name : /home/user/public_html/malnarc/flvideo/4ca4238a0b/13084700571849298773.mp4 2011-06-19 7:59:20
$video_flv = Video Output File Name : /home/user/public_html/malnarc/flvideo/4ca4238a0b/13084700571849298773.mp4
2011-06-19 7:59:20 Find video duration - START 2011-06-19 7:59:20
Source Video bitrate: 2139
2011-06-19 7:59:20
Duration (mplayer): 1239
2011-06-19 7:59:20 DURATION: 20:39 2011-06-19 7:59:20
Create Thumbnail - START

2011-06-19 7:59:21
Create Thumbnail with mplayer - END
2011-06-19 7:59:21
$cmd_convert_v = convert_mp4
2011-06-19 7:59:21
463 $cmd_convert =
2011-06-19 7:59:21


2011-06-19 7:59:21
Return value:
2011-06-19 7:59:21
UPDATE `process_queue` SET `status`='6' WHERE `id`='2'
2011-06-19 7:59:21
ERROR: failed video conversion.
2011-06-19 7:59:38
STARTING VIDEO CONVERSION (process_queue.id = 2)

2011-06-19 7:59:38
File: /home/user/public_html/malnarc/video/NEIL-PEART---STROMBO-06-17-2011.mp4
2011-06-19 7:59:38
$file_extn = mp4
2011-06-19 7:59:38

SELECT * FROM `videos` WHERE `video_id`=2

2011-06-19 7:59:38
Video id: 2
2011-06-19 7:59:38 Video Output File Name : /home/user/public_html/malnarc/flvideo/4ca4238a0b/13084700571849298773.mp4 2011-06-19 7:59:38
$video_flv = Video Output File Name : /home/user/public_html/malnarc/flvideo/4ca4238a0b/13084700571849298773.mp4
2011-06-19 7:59:38 Find video duration - START 2011-06-19 7:59:38
Source Video bitrate: 2139
2011-06-19 7:59:38
Duration (mplayer): 1239
2011-06-19 7:59:38 DURATION: 20:39 2011-06-19 7:59:38
Create Thumbnail - START

2011-06-19 7:59:38
Create Thumbnail with mplayer - END
2011-06-19 7:59:38
$cmd_convert_v = convert_mp4
2011-06-19 7:59:38
463 $cmd_convert =
2011-06-19 7:59:38


2011-06-19 7:59:38
Return value:
2011-06-19 7:59:38
UPDATE `process_queue` SET `status`='6' WHERE `id`='2'
2011-06-19 7:59:38
ERROR: failed video conversion.



All instances where my username in the path has been replaced with 'user' instead of my path to. The video is longer than 10min and in the MP4 format.

Thanks in advance.

NWN

Look like ffmpeg is not compiled with libx264

Verify following convert command works on the server

Quote:

---

/usr/bin/ffmpeg -i '/home/user/public_html/malnarc/video/NEIL-PEART---STROMBO-06-17-2011.mp4' -acodec libfaac -ab 96k -vcodec libx264 -vpre hq -crf 22 -threads 0 -b 500k /home/user/public_html/malnarc/flvideo/4ca4238a0b/13084700571849298773.mp4

---

If not, you can try using mencoder to convert the video.

How do I verify this? Do I copy the string into my browser? And where would I use mencoder to convert?

NWN

Hi,

Please open a support ticket at BuyScripts Helpdesk with your ftp,vshare admin login details.

Thanks

Buyscripts Team