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Thread: Vshare 2.8 Video Conversion Problems

  1. #1

    Default Vshare 2.8 Video Conversion Problems

    Hello....

    I just installed a new media site here (MALIGNANT NARCISSISM: Video Archive - Share Your Videos) where I upgraded from 2.7 to 2.8. I just uploaded a video and it rendered this error:

    2011-06-19 7:54:17
    STARTING VIDEO CONVERSION (process_queue.id = 2)

    2011-06-19 7:54:17
    File: /home/user/public_html/malnarc/video/NEIL-PEART---STROMBO-06-17-2011.mp4
    2011-06-19 7:54:17
    $file_extn = mp4
    2011-06-19 7:54:17
    $re_process_vid = 0
    2011-06-19 7:54:17
    $rand_flv_name = 13084700571849298773.mp4
    2011-06-19 7:54:17

    sql

    INSERT INTO `videos` SET `video_user_id`='2', `video_seo_name`='neil-peart-06172011-george-stroumboulopoulos', `video_title`='NEIL PEART: 06/17/2011 - GEORGE STROUMBOULOPOULOS', `video_description`='Neil Peart, drummer of the Canadian Progressive Rock Band Rush, discusses his history with the band and his bandmates Geddy Lee and Alex Lifeson, and the release of his fifth book, \"Far and Away: A Prize Everytime\".', `video_keywords`='Neil Peart, Rush, Alex Lifeson, Geddy Lee, Progressive Rock, George Stroumboulopoulos, CBC', `video_channels`='0|11|0', `video_name`='NEIL-PEART---STROMBO-06-17-2011.mp4', `video_flv_name`='13084700571849298773.mp4', `video_add_time`='1308470057', `video_add_date`='2011-06-19', `video_type`='public', `video_active`='0', `video_approve`='1', `video_adult`='0', `video_folder`='4ca4238a0b/'
    2011-06-19 7:54:17

    UPDATE `process_queue` SET `vid`='2' WHERE `id`='2'

    2011-06-19 7:54:17
    Video id: 2
    2011-06-19 7:54:17 Video Output File Name : /home/user/public_html/malnarc/flvideo/4ca4238a0b/13084700571849298773.mp4 2011-06-19 7:54:17
    $video_flv = Video Output File Name : /home/user/public_html/malnarc/flvideo/4ca4238a0b/13084700571849298773.mp4
    2011-06-19 7:54:17 Find video duration - START 2011-06-19 7:54:17
    Source Video bitrate: 2139
    2011-06-19 7:54:17
    Duration (mplayer): 1239
    2011-06-19 7:54:17 DURATION: 20:39 2011-06-19 7:54:17
    Create Thumbnail - START

    2011-06-19 7:54:18
    Create Thumbnail with mplayer - END
    2011-06-19 7:54:18
    $cmd_convert_v = convert_mp4
    2011-06-19 7:54:18
    463 $cmd_convert = /usr/bin/ffmpeg -i '/home/user/public_html/malnarc/video/NEIL-PEART---STROMBO-06-17-2011.mp4' -acodec libfaac -ab 96k -vcodec libx264 -vpre hq -crf 22 -threads 0 -b 500k /home/user/public_html/malnarc/flvideo/4ca4238a0b/13084700571849298773.mp4
    2011-06-19 7:54:18


    2011-06-19 7:54:18
    Return value:
    2011-06-19 7:54:18
    UPDATE `process_queue` SET `status`='6' WHERE `id`='2'
    2011-06-19 7:54:18
    ERROR: failed video conversion.
    2011-06-19 7:59:20
    STARTING VIDEO CONVERSION (process_queue.id = 2)

    2011-06-19 7:59:20
    File: /home/user/public_html/malnarc/video/NEIL-PEART---STROMBO-06-17-2011.mp4
    2011-06-19 7:59:20
    $file_extn = mp4
    2011-06-19 7:59:20

    SELECT * FROM `videos` WHERE `video_id`=2

    2011-06-19 7:59:20
    Video id: 2
    2011-06-19 7:59:20 Video Output File Name : /home/user/public_html/malnarc/flvideo/4ca4238a0b/13084700571849298773.mp4 2011-06-19 7:59:20
    $video_flv = Video Output File Name : /home/user/public_html/malnarc/flvideo/4ca4238a0b/13084700571849298773.mp4
    2011-06-19 7:59:20 Find video duration - START 2011-06-19 7:59:20
    Source Video bitrate: 2139
    2011-06-19 7:59:20
    Duration (mplayer): 1239
    2011-06-19 7:59:20 DURATION: 20:39 2011-06-19 7:59:20
    Create Thumbnail - START

    2011-06-19 7:59:21
    Create Thumbnail with mplayer - END
    2011-06-19 7:59:21
    $cmd_convert_v = convert_mp4
    2011-06-19 7:59:21
    463 $cmd_convert =
    2011-06-19 7:59:21


    2011-06-19 7:59:21
    Return value:
    2011-06-19 7:59:21
    UPDATE `process_queue` SET `status`='6' WHERE `id`='2'
    2011-06-19 7:59:21
    ERROR: failed video conversion.
    2011-06-19 7:59:38
    STARTING VIDEO CONVERSION (process_queue.id = 2)

    2011-06-19 7:59:38
    File: /home/user/public_html/malnarc/video/NEIL-PEART---STROMBO-06-17-2011.mp4
    2011-06-19 7:59:38
    $file_extn = mp4
    2011-06-19 7:59:38

    SELECT * FROM `videos` WHERE `video_id`=2

    2011-06-19 7:59:38
    Video id: 2
    2011-06-19 7:59:38 Video Output File Name : /home/user/public_html/malnarc/flvideo/4ca4238a0b/13084700571849298773.mp4 2011-06-19 7:59:38
    $video_flv = Video Output File Name : /home/user/public_html/malnarc/flvideo/4ca4238a0b/13084700571849298773.mp4
    2011-06-19 7:59:38 Find video duration - START 2011-06-19 7:59:38
    Source Video bitrate: 2139
    2011-06-19 7:59:38
    Duration (mplayer): 1239
    2011-06-19 7:59:38 DURATION: 20:39 2011-06-19 7:59:38
    Create Thumbnail - START

    2011-06-19 7:59:38
    Create Thumbnail with mplayer - END
    2011-06-19 7:59:38
    $cmd_convert_v = convert_mp4
    2011-06-19 7:59:38
    463 $cmd_convert =
    2011-06-19 7:59:38


    2011-06-19 7:59:38
    Return value:
    2011-06-19 7:59:38
    UPDATE `process_queue` SET `status`='6' WHERE `id`='2'
    2011-06-19 7:59:38
    ERROR: failed video conversion.



    All instances where my username in the path has been replaced with 'user' instead of my path to. The video is longer than 10min and in the MP4 format.

    Thanks in advance.

    NWN
    Last edited by nowordneeded; 06-19-2011 at 08:20 AM.

  2. #2
    Join Date
    Sep 2007
    Posts
    906

    Default

    Look like ffmpeg is not compiled with libx264

    Verify following convert command works on the server


    /usr/bin/ffmpeg -i '/home/user/public_html/malnarc/video/NEIL-PEART---STROMBO-06-17-2011.mp4' -acodec libfaac -ab 96k -vcodec libx264 -vpre hq -crf 22 -threads 0 -b 500k /home/user/public_html/malnarc/flvideo/4ca4238a0b/13084700571849298773.mp4
    If not, you can try using mencoder to convert the video.
    vShare Hosting, vShare Installation, Server Setup, Lighttpd streaming, vShare Templates
    [email protected]

  3. #3

    Default

    How do I verify this? Do I copy the string into my browser? And where would I use mencoder to convert?

    NWN

  4. #4
    Join Date
    Dec 2009
    Posts
    71

    Default

    Hi,

    Please open a support ticket at BuyScripts Helpdesk with your ftp,vshare admin login details.

    Thanks

    Buyscripts Team

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