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Thread: I PURHCASED YOUR PRODUCT

  1. #1
    Join Date
    Dec 2008
    Posts
    10

    Default I PURHCASED YOUR PRODUCT

    I installed a software that was given to me by a friend i did not know that it was an iligal copy, with that copy which i installed successfully the videos were not loading, so i purhased the original after you advise me that it was an iligal copy, i am trying to run the installation and it is telling me that it can not connect with the database

    the 777 settings is right
    i uploaded in Binary
    i server said they meet requirements
    i am using the same database i was using for the other one
    yes i empty all tables at that database
    is there somthing missing?

  2. #2
    Join Date
    Dec 2008
    Posts
    10

    Default Re: I PURHCASED YOUR PRODUCT

    can some one help

    the purchase is under juan batista
    my email is [email protected]

    please help

    ERROR: Unable to execute query

    SELECT * from signup where username='omar' and pwd='62b891fc87d0953882fca36c87fc5c18'
    Access denied for user 'videozoo'@'localhost' (using password: NO)

  3. #3
    Join Date
    Sep 2008
    Posts
    1,019

    Default Re: I PURHCASED YOUR PRODUCT

    Delete everything from your domain and reupload everything fresh. Then, execute the installer that comes with the program (type in your website's domain name into your browser and the installer should execute automatically). Enter in all of the information for connecting to your database (username/password) along with the paths to all of your files. Then, give it a try.
    vShare Solutions
    Custom vShare Modules and Services

    Now, your visitors can watch videos on your site using their mobile or tablet device with the Mobility Mod for vShare 2.8!

  4. #4
    Join Date
    May 2007
    Posts
    394

    Default Re: I PURHCASED YOUR PRODUCT

    Quote Originally Posted by charlez186
    Access denied for user 'videozoo'@'localhost' (using password: NO)
    Somehow you have things set up such that it's not sending a password to the mysql server.

    If you were using an illegal copy, and are trying to upgrade that copy, you're bound to run into issues.

    Make sure you have the database set up correctly, and also make sure you upload the files in binary mode.

  5. #5
    Join Date
    Dec 2008
    Posts
    19

    Default Re: I PURHCASED YOUR PRODUCT

    The answer is very simple: the password that is used by vshare isn't correct. Open include/config.php and edit the var $db_pass with your current password. Save it and upload it to your website and if your copy isn't illegal it should work.

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