Migration to another server error

[floriano]

Hello,


I moved the site to another server.


I receive Errors:


1. After user upload the video does not receive the message, they get the upload page again. Video is upload but conversion not finished.


2. Video player not working in Firefox:
Error loading player:
No playable source found


Can someone help me, please?
Thanks for any help!

[vshare2]

Hi,

Please open a Support ticket with your site admin and FTP login details.

Thanks,

[floriano]

Hi,

Please open a Support ticket with your site admin and FTP login details.

Thanks,

Thanks,

Today I receive mesage to my ticket:

response for my first problem
You must enable exec() function, for video conversion.

response for my second problem
I not received

can someone help me?

how can I enable exec() ?
how can I do Video player to working in Firefox ?


I use cloud server
I do not receive help from my the hosting

[floriano]

Ok, my first problem I resolved, but I receive a message after convert, this is:

this is first message

Cannot find HOME directory.
MPlayer svn r34540 (Ubuntu), built with gcc-4.6 (C) 2000-2012 MPlayer Team
Terminal type `unknown' is not defined.

this is to finally message

Running flvtool2: /usr/bin/flvtool2 -U /.../.../.../.../.../penticostal_es/flvideo/4ca4238a0b/1411018312427860559.flv
UPDATE `process_queue` SET `status`='6' WHERE `id`='182'
ERROR: failed video conversion.

How can I do to remediate this?