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Thread: 403 Error during installation

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  1. #1
    Join Date
    Sep 2008
    Posts
    1,019

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    If your site has Cpanel, make sure that the files in the install directory are owned by the user that you uploaded the files under (or, delete the install directory, unzip vShare again on your computer, and reupload just the install directory.
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  2. #2
    Join Date
    Apr 2011
    Location
    Chicago, IL & West Palm Beach, FL
    Posts
    9

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    Quote Originally Posted by bplex View Post
    If your site has Cpanel, make sure that the files in the install directory are owned by the user that you uploaded the files under (or, delete the install directory, unzip vShare again on your computer, and reupload just the install directory.
    I have done all that and the error remains.

  3. #3
    Join Date
    Sep 2008
    Posts
    1,019

    Default

    If you have done all of that and the error still remains, I would send a note to Cirtex. Basically, the problem is due to Apache not being able to access the files in the install directory. Something, somewhere, has an incorrect permission.
    vShare Solutions
    Custom vShare Modules and Services

    Now, your visitors can watch videos on your site using their mobile or tablet device with the Mobility Mod for vShare 2.8!

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