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Thread: Only white page

  1. #1
    Join Date
    Dec 2008
    Posts
    156

    Default Only white page

    Hello!

    I get only a white page at my installation.

    I can insert the database values, click next, and then the page is only white. There are a few tables in the database.

    If I try to go to the main page it is white too.

    Here my phpinfo:
    http://ks300847.kimsufi.com/phpinfo.php

    Here the main Link:
    http://ks300847.kimsufi.com/

    Best regards,
    nitramf

  2. #2
    Join Date
    Sep 2008
    Posts
    1,019

    Default Re: Only white page

    The problem is due to Plesk 8.4 (what you server is running). By default, Plesk 8.4 installs the ionCube loader. While ionCube and Zend can run on the same machine, they have to be loaded in a certain order. Otherwise, Zend encoded files will not work. The easiest way to resolve the problem is to open your php.ini file, copy the lines for Zend into a new file and remove them from the php.ini file. Save the php.ini file. Then, save your new file that contains the Zend lines as "zend.ini" and place it into your /etc/php.d directory. Once you do that, restart Apache.
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  3. #3
    Join Date
    Dec 2008
    Posts
    156

    Default Re: Only white page

    Hello,

    I have done what you said, now the ionCube isn´t anymore in the phpinfo.

    But it don´t works :(
    http://ks300847.kimsufi.com/phpinfo.php

  4. #4
    Join Date
    Sep 2008
    Posts
    1,019

    Default Re: Only white page

    Did you take out the "Zend" section or the ionCube section? The Zend section should have been at the very bottom of your php.ini file. Note that both ionCube and Zend have Zend components. However, the one that you should have moved was the Zend Optimizer code. ionCube and Zend should still be listed in the phpinfo.
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  5. #5
    Join Date
    Dec 2008
    Posts
    156

    Default Re: Only white page

    Here is the phpinfo:
    http://ks300847.kimsufi.com/phpinfo.php



    Here is my actual php.ini:
    http://nopaste.info/0d3b03ec02.html

    And here is my zend.ini:
    Code:
    ;zend_extension=/usr/local/lib/ioncube/ioncube_loader_lin_5.1.so
    [Zend]
    zend_extension_manager.optimizer=/usr/local/Zend/lib/Optimizer-3.3.3
    zend_extension_manager.optimizer_ts=/usr/local/Zend/lib/Optimizer_TS-3.3.3
    zend_optimizer.version=3.3.3
    zend_extension=/usr/local/Zend/lib/ZendExtensionManager.so
    zend_extension_ts=/usr/local/Zend/lib/ZendExtensionManager_TS.so
    The first row is commented out.

  6. #6
    Join Date
    Sep 2008
    Posts
    1,019

    Default Re: Only white page

    Take the following line:

    Code:
    ;zend_extension=/usr/local/lib/ioncube/ioncube_loader_lin_5.1.so
    Uncomment it, and put it back in your php.ini file (remove it from your zend.ini). It has to be there for Plesk to work properly.

    Then, restart Apache.
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  7. #7
    Join Date
    Dec 2008
    Posts
    156

    Default Re: Only white page

    It is in the php.ini file.

    You can see the actual php.ini here:
    http://nopaste.info/0d3b03ec02.html

    I deleted the line out of zend.ini, but nothing happened, the page is still white.


    /edit: this is the zend "zone" in phpinfo:
    This program makes use of the Zend Scripting Language Engine:
    Zend Engine v2.1.0, Copyright (c) 1998-2006 Zend Technologies
    with the ionCube PHP Loader v3.1.32, Copyright (c) 2002-2007, by ionCube Ltd., and
    with Zend Extension Manager v1.2.2, Copyright (c) 2003-2007, by Zend Technologies
    with Zend Optimizer v3.3.3, Copyright (c) 1998-2007, by Zend Technologies

  8. #8
    Join Date
    Sep 2008
    Posts
    1,019

    Default Re: Only white page

    Also, one thing to note (this is based on your phpinfo) is that you have not setup your php.ini file as per the installation requirements. You will also need to change your php.ini to match what's listed at:

    http://www.vshare.in/requirements.html

    Do that and see if the pages start to work (I'm curious to see if your problem is due to the fact that you have globals turned off whereas it needs to be on for vShare to work).
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  9. #9
    Join Date
    Dec 2008
    Posts
    156

    Default Re: Only white page

    Oh dude, sorry :oops:


    I configured now the php installation. But the white page persists.
    The create_tables.php is the first white page.

    The main (http://ks300847.kimsufi.com) gives now this error:

    Fatal error: Unable to read 41756 bytes in /var/www/vhosts/ks300847.kimsufi.com/httpdocs/include/function.php on line 0


    Ok I have read that the Binary mode is the solution. I will try it.

  10. #10
    Join Date
    Sep 2008
    Posts
    1,019

    Default Re: Only white page

    Yep, that is due to the files not being uploaded in Binary. It appears as though you have uploaded them in Binary mode and it is now working.
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