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Thread: Convert Error

  1. #11
    Join Date
    Sep 2008
    Posts
    1,019

    Default Re: Convert Error

    What's your domain name? Do you have php safe mode turned on?
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  2. #12

    Default Re: Convert Error

    now i think the safe mode was the error, it was on damnit.. i did told the hosting guys to set the server according to the requirements and i forgot to check it if they did so. thank you for the help!

  3. #13
    Join Date
    Sep 2008
    Posts
    1,019

    Default Re: Convert Error

    No problem. Be sure to check to make sure that the other requirements are set as well.
    vShare Solutions
    Custom vShare Modules and Services

    Now, your visitors can watch videos on your site using their mobile or tablet device with the Mobility Mod for vShare 2.8!

  4. #14

    Default Re: Convert Error

    output_buffering:
    local value is: on
    master value is: 1

    should both be on? Or which value should i look at?

    Thank you!

  5. #15
    Join Date
    Sep 2008
    Posts
    1,019

    Default Re: Convert Error

    What you have is correct.
    vShare Solutions
    Custom vShare Modules and Services

    Now, your visitors can watch videos on your site using their mobile or tablet device with the Mobility Mod for vShare 2.8!

  6. #16

    Default Re: Convert Error

    Hm btw with a few wmv-s i got this problem (not with all):

    Code:
    Return value: Audio stream: 52.619 kbit/s (6577 B/s) size: 1186392 bytes 180.376 secs
    ERROR: Unable to execute query
    SELECT * FROM `config` WHERE `config_name`='enable_flvtool'
    MySQL server has gone away
    its the part from the end of the conversion output.. it gives me when the flvtool is enabled and when its disabled too, any idea?

    also when i do the conversion from the admin panel (convert now) it tooks around 5-10 minutes to do a 2-3minute video, is that ok?

    Hardware specs:
    Processor: P4 3.0Ghz
    RAM: 2GB
    Drives: 1 200 GB SATA (RAID: None)

    thank you

  7. #17
    Join Date
    Sep 2008
    Posts
    1,019

    Default Re: Convert Error

    The error that your are getting is probably due to some bad configuration in mySQL. Have your host verify that your mySQL settings are optimized.

    As for your conversion time, that would be normal for a P4.
    vShare Solutions
    Custom vShare Modules and Services

    Now, your visitors can watch videos on your site using their mobile or tablet device with the Mobility Mod for vShare 2.8!

  8. #18

    Default Re: Convert Error

    So the problem seems to be in the script (viewtopic.php?f=4&t=2684&p=13685)

    From my host support: "Issue is still present, however, small videos appear to convert and insert into mysql without errors. Appears that vShare opens a mysql connection at the time of the conversion process and keeps the connection open for the entire period. Once the video is converted it tries to use this open mysql connection to insert the link /data for the video to the database but connection has been terminated by one of the timeout variables. Typical timeout variable should have value of 30-180 seconds in some cases it can be more. Since some of your videos convert in 15-20min in order to overcome this limitation of vShare we will have to up all timeout variables to exceed the time for which the videos are converting. This will cause system instability if some connections are not terminated naturally by the scripts and keep incrementing till reaching the timeout period"

    Any idea what to do?

  9. #19

    Default Re: Convert Error

    Nobody got a solution for this? :( Isn\t that big problem because the videos are converted however i need to check every video duration manually and edit them...

  10. #20
    Join Date
    Sep 2007
    Posts
    906

    Default Re: Convert Error

    Code:
    MySQL server has gone away
    This is due to mysql connection getting closed.

    Code:
    connect_timeout
    wait_timeout
    Also connection can get closed if server is overloaded.
    vShare Hosting, vShare Installation, Server Setup, Lighttpd streaming, vShare Templates
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