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Thread: Video time and thumbnails

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  1. #1
    Join Date
    Sep 2009
    Posts
    1

    Default Video time and thumbnails

    Hi,

    I have a problem when i upload flv files.
    The thumbnails are not good and some times there are not thumbnails for the video that i upload.
    Also the time of the video is 0:00 for those videos.
    Is there any solution for this problem?
    Last edited by Vagelis; 09-08-2009 at 09:05 PM. Reason: Edit

  2. #2
    Join Date
    Jan 2008
    Posts
    147

    Default

    What is the permission of folder thumb ? It should be 777.

  3. #3

    Default

    Login to admin area

    Site Settings > Miscellaneous > Create Thumbnail with

    You have 3 options, select a different option and try upload a new video and see if thumbnails are created.

  4. #4

    Default

    Open a support ticket at

    BuyScripts Helpdesk with followig details

    1. Domain name

    2. Folder/URL in which the script need to be installed.

    3.vShare admin login details

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