hallo

ihave everything right, and my server requirment is right, why can't i upload videos!
i asked hostonnet to install, but he told me that i need to ask my host to fix ffmpeg and install the latest version of ffmpeg, but when i recieved the answer from my host, they wrote:
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I have installed FFMPEG, as mentioned previously, as a shared module.
I recommend that you read the documentation for your video software to
see how to make it work when FFMPEG is installed as a shared module.
If the documentation doesn't explain how to do this, then you should
contact the technical support or author of this software for
instructions.
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do u have a solution!!