Migration to another server error

[floriano]

Hi,

Please open a Support ticket with your site admin and FTP login details.

Thanks,

Thanks,

Today I receive mesage to my ticket:

response for my first problem
You must enable exec() function, for video conversion.

response for my second problem
I not received

can someone help me?

how can I enable exec() ?
how can I do Video player to working in Firefox ?


I use cloud server
I do not receive help from my the hosting