A while back I sent the programmers an e-mail asking for assistance with a little design (they are alway saying "We will do web design work for you".
What I was wanting, was a subdomain (which is created already) to act as a mobile version of the site, kina like how if you go to m.yahoo.com from your PDA you can watch the videos, the programmers actually stated "We have no idea how to do that".....