I just moved my servers to iWeb, then found they had handed me servers that were poorly configured. Every site that had any kind of php logins, those logins broke. So you could see your blog, but you couldn't log in. You could see your Joomla site, but you (or any of your users) couldn't log in. You could see your vshare site, but no ability to log in. All attempts to get help with the problem went ignored, except for one email I received stating that my support level (unmanaged) didn't allow them to help me with "php programming issues." Well, this was obviously a configuration issue, but for several days I could not get any other response. Meanwhile I was configuring and reconfiguring and building and rebuilding Apache and php, hoping I'd hit on the right "formula" to get these sites up and running. IT WAS A NIGHTMARE.

I thought I'd save a couple of dollars moving to iweb, but wound up with customers who could not access their sites for three days. While I was in that hell, I received a phone call from Canadian Web Hosting who were always responsive, and offered not only to match what I was paying iweb, they doubled the drive space and bandwidth (I have been a customer of theirs a long time - I would not expect that treatment if I was not) So I took advantage of Iweb's 30-day guarantee (which Canadian Web Hosting also has) and moved my servers back to Canadian Web Hosting, who have always treated me like gold.

You DO get what you pay for in hosting. I lost two weeks of sleep because I tried to save a buck, and I'm grateful that the folks at CWH went out of their way to let me know I was wanted as a customer. Iweb, I never even got a single email from my account representative to say "welcome to Iweb" or "hey how come you're leaving."


Even if you are not in Canada I HIGHLY recommend Canadian Web Hosting. http://www.canadianwebhosting.com And if you're in the U.S. keep in mind that for every dollar you are charged, you'll only pay 75 cents with the exchange :)