Installation path to binaries

[bplex]

Make sure that your PHP installation has safe_mode turned off for your site. Also, make sure that openbase_dir does not have any value listed for it in your PHP configuration.

[xfon]

thanks for your fast response. i have made sure safe_mode is off and there is no value listed for openbase_dir. still getting same errors.

any other ideas as to why?

[hostonnet]

Mostly it happens due to openbase_dir or safe_mode. What is url of your phpinfo ?

What you get running

ls -l /usr/bin/ | egrep "ffmpeg|mplayer|flvtool2"

on command prompt ?

[xfon]

was able to fix the problem. Plesk was changing the open_basedir no matter what was written in the php.ini. i had to write a httpd.conf file and put it in my vhost conf directory with the new values and it fixed everything.

[hostonnet]

You need to verify by checking phpinfo page.

httpd.conf will get rewriten when you make changes to your site through plesk. You need to create a new file and override current settings.

See

Disable open basedir in plesk - WebHostingNeeds.com

[xfon]

thanks for posting that link...that is actually exactly what i did....i miswrote httpd.conf instead of vhost.conf...which is what i meant.

however now im having another issue...everything goes fine until it tries to create the tables with install_create_tables.php. i get a blank white screen with no errors...any ideas for this one?
thanks

[hostonnet]

Check if you have mbstring php module installed. If you can't get it working, mail me at [email protected] with your FTP login details, i can fix it.