Video time and thumbnails

[buyscripts]

Login to admin area

Site Settings > Miscellaneous > Create Thumbnail with

You have 3 options, select a different option and try upload a new video and see if thumbnails are created.

[buyscripts]

Open a support ticket at

BuyScripts Helpdesk with followig details

1. Domain name

2. Folder/URL in which the script need to be installed.

3.vShare admin login details