yes, that is the whole problem, i cant proceede installation forward until i know what to enter in there. the website address is www. cmehireme .co.uk. and BT is my hosting service BT: broadband, TV, phone, home & business. and the vShare script is 2.7. my client contacted them before he took the service and spoke to a technical staff member, and he said they provide all the services required. i have never done anything related to video sharing websites before, thats why having problems figuring them out. anyhow. thank u for the prompt reply.