How big are the videos that you are uploading? When vShare starts the conversion process, it establishes a connection to mySQL. When the process finishes, it attempts to update mySQL with the information for the videos. If the time between the start and finish is greater than 30 minutes, then you would still get the Database has gone away error. With a timeout of 30 minutes, it sounds as though either what you are uploading and converting is very big, or your server is taking an unusually long time to convert.
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