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Thread: Install Error

  1. #1
    Join Date
    Jan 2012
    Posts
    2

    Exclamation Install Error

    I saw this same problem in another post but it was not answered. I am hosted on Cirtex hosting. I get all the way to where it needs to install the database table and get an error:

    Forbidden

    You don't have permission to access /install/install_create_tables.php on this server.
    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

    My permissions were set to 777 on the install directory and I got the problem. I tried changing them to 755 and still got the same error. I have version 2.8.2 of vshare and my php is 5.2.14 and MySQL is 5.0.92.

    Could use some help here.


  2. #2
    Join Date
    Apr 2007
    Posts
    2,202

    Default

    This can be some server security software blocking access to the file.

    Open a support ticket with site login details, we can manually install it.

  3. #3
    Join Date
    Jan 2012
    Posts
    1

    Default

    Quote Originally Posted by admin View Post
    This can be some server security software blocking access to the file.

    Open a support ticket with site login details, we can manually install it.
    Why you dont explaine how to solve the problem? I dont like share my site login details.

  4. #4

    Default

    We already installed the vShare script in your domain.

    Check your helpdesk ticket

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