Video uploader times out

[Filip]

When I'm trying to upload a new video of bigger size (even 30mb and up), the uploader seems to time out. Nothing happens and I'm right back at the Video Upload (page 2 of 2)-page. It clearly says limit for videos is 100mb, so that shouldn't be the problem, right? Any help? Thanks!

[vshare2]

Hi,

Do you get any error in browser or in cpanel error log?

[Filip]

Yes, I got these messages in the error log:

[Thu Feb 02 22:41:45 2012] [error] [client ------] File does not exist: ../public_html/videos/404.shtml
[Thu Feb 02 22:41:45 2012] [error] [client ------] File does not exist: ../public_html/videos/favicon.ico
[Thu Feb 02 22:41:45 2012] [error] [client ------] File does not exist: ../public_html/videos/404.shtml, referer: KristenWiig.org Video Archive - Share Your Videos
[Thu Feb 02 22:41:45 2012] [error] [client 81.226.59.89] File does not exist: ../public_html/videos/wp-content, referer: KristenWiig.org Video Archive - Share Your Videos
[Thu Feb 02 22:41:42 2012] [error] [client ------] File does not exist: ../public_html/videos/404.shtml, referer: KristenWiig.org Video Archive - Share Your Videos
[Thu Feb 02 22:41:42 2012] [error] [client ------] File does not exist: ../public_html/videos/wp-content, referer: KristenWiig.org Video Archive - Share Your Videos
[Thu Feb 02 22:08:04 2012] [error] [client ------ File does not exist: ../public_html/videos/404.shtml, referer: KristenWiig.org Video Archive - 18th Annual Screen Actors Guild Awards - Show
[Thu Feb 02 22:08:04 2012] [error] [client 69.141.73.11] File does not exist: /home/kristenw/public_html/videos/wp-content, referer: KristenWiig.org Video Archive - 18th Annual Screen Actors Guild Awards - Show
[Thu Feb 02 22:05:54 2012] [error] [client ------] File does not exist: ../public_html/videos/404.shtml
[Thu Feb 02 22:05:54 2012] [error] [client ------] File does not exist: ../public_html/videos/favicon.ico
[Thu Feb 02 22:05:34 2012] [error] [client ------] File does not exist: ../public_html/videos/404.shtml, referer: KristenWiig.org Video Archive - 18th Annual Screen Actors Guild Awards - Show
[Thu Feb 02 22:05:34 2012] [error] [client ------] File does not exist: ../public_html/videos/wp-content, referer: http://videos.kristenwiig.org/view/3...ld-awards-show

[buyscripts]

Reset the PHP Configuration same as below


upload_max_filesize = 200M (or more)
post_max_size = 200M (or more)
max_execution_time = 6000 (or more)
max_input_time = 6000 (or more)
session.gc_maxlifetime = 14000 (or more)

[Filip]

where do I find that file? Thanks!

Edit: Nevermind, I found the file! Just have to contact my host about changing the settings. Thanks for your help!

[hostonnet]

php.ini file, you need to contact server provider. Also if server run out of memory or process get killed this can happen. The error you posted is not related to upload. To find exact reason, have to check the error log for your IP. Something like

grep YOUR_IP /usr/local/apache/logs/error_log