Quote Originally Posted by Hoss
Thanx everyone

It must just be a problem with relay to this part of the world but I think that I'm going to have to change providers - it just took me 5 minutes to download a 7 second file. Meanwhile youtube steams in faster than I can view it. I'll never know the status of download speeds at any time if I stick with cirtex. Anyone want to buy 9 months worth of account - plus 2 lots of 11 months plus one of 10 months. Ouch.



Cheers

Yeah, now you see why they force you to buy a year at a time. lol. My trouble started the next day after my 30 day refund period ended, which seemed highly suspect at first, but I believe it was just a coincidence.

Still though, if they have failed to provide the level of service that you paid for, I think it is grounds for a disputed charge. Ask them for a pro-rated refund, and if they refuse then remind them of this. Tell them you really dont want to dispute the charges unless they will leave you no other choice, and it's better for them to give you the partial refund so that they can at least get paid for the time you did use the service.

If nothing else, you can throw up a fast vshare site with just the basic template and put it up for sale. Say that it comes with hosting paid until X. As long as you aren't getting too greedy, you should be able to sell it, which would be a way of recovering that money.