I use them - first problem I struck was a live chat before I decided to buy - there was definitely a language issue.
I decided that they were so cheap I'd give them a try even tho I was a little concerned regarding support.
The package works like liquid mercury on their server.
The only issue that I've had is sometimes the server drops access but its so rare that I dont care - hell what do I want for only 8 bucks a month.

Give them a try - sofar I'm happy.
Hoss