Well, never let the incompetence of host support be underestimated.

Today apthost decided to tell me that the whole conversion problem is due to my Internet explorer cache! NOT!

Please help. I sincerely believe it is the host but just have no way to break through the ignorance. Not log files, not command lines to try and not logins and passwords. Nothing gets them to correct the error. The only change was on their part and I can only see the PHP upgrade. I dont really want to try the Vshare upgrade before it is working - or I won't know if it is an install problem or the hosts issue. I have 2 2.4 versions running and 2 2.5 versions.