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Thread: Converting Error

  1. #1
    Join Date
    Jul 2009
    Posts
    11

    Default Converting Error

    I've recently been getting the below error when trying to convert mp4. Even when I upload FLV files the import process will not complete.

    Code:
    File: /home/kswclips/public_html/video/Rosabotanica-BalenciagaBTS.mp4
    $file_extn = mp4
    
    SELECT * FROM `videos` WHERE `video_id`=321
    Video id: 321 Video Output File Name : /home/kswclips/public_html/flvideo/4ca4238a0b/1389293872632482517.mp4$video_flv = Video Output File Name : /home/kswclips/public_html/flvideo/4ca4238a0b/1389293872632482517.mp4 Find video duration - START/usr/bin/ffmpeg -i /home/kswclips/public_html/video/Rosabotanica-BalenciagaBTS.mp4 FFmpeg version 0.6.5, Copyright (c) 2000-2010 the FFmpeg developers built on Jan 29 2012 17:52:15 with gcc 4.4.5 20110214 (Red Hat 4.4.5-6) configuration: --prefix=/usr --libdir=/usr/lib64 --shlibdir=/usr/lib64 --mandir=/usr/share/man --incdir=/usr/include --disable-avisynth --extra-cflags='-O2 -g -pipe -Wall -Wp,-D_FORTIFY_SOURCE=2 -fexceptions -fstack-protector --param=ssp-buffer-size=4 -m64 -mtune=generic -fPIC' --enable-avfilter --enable-avfilter-lavf --enable-libdc1394 --enable-libdirac --enable-libfaac --enable-libfaad --enable-libfaadbin --enable-libgsm --enable-libmp3lame --enable-libopencore-amrnb --enable-libopencore-amrwb --enable-librtmp --enable-libschroedinger --enable-libspeex --enable-libtheora --enable-libx264 --enable-gpl --enable-nonfree --enable-postproc --enable-pthreads --enable-shared --enable-swscale --enable-vdpau --enable-version3 --enable-x11grab libavutil 50.15. 1 / 50.15. 1 libavcodec 52.72. 2 / 52.72. 2 libavformat 52.64. 2 / 52.64. 2 libavdevice 52. 2. 0 / 52. 2. 0 libavfilter 1.19. 0 / 1.19. 0 libswscale 0.11. 0 / 0.11. 0 libpostproc 51. 2. 0 / 51. 2. 0 Input #0, mov,mp4,m4a,3gp,3g2,mj2, from '/home/kswclips/public_html/video/Rosabotanica-BalenciagaBTS.mp4': Metadata: major_brand : mp42 minor_version : 0 compatible_brands: isommp42 Duration: 00:02:15.83, start: 0.000000, bitrate: 1366 kb/s Stream #0.0(und): Video: h264, yuv420p, 1280x720, 1172 kb/s, 24 fps, 24 tbr, 48 tbn, 48 tbc Stream #0.1(und): Audio: aac, 44100 Hz, stereo, s16, 191 kb/s At least one output file must be specifiedDuration (ffmpeg): 135 DURATION: 02:15Create Thumbnail - STARTCreating Thumbnail with ffmpeg/home/kswclips/public_html/thumb/4ca4238a0b//321.jpg /usr/bin/ffmpeg -i /home/kswclips/public_html/video/Rosabotanica-BalenciagaBTS.mp4 -ss 00:01:25 -t 00:00:01 -s 320x240 -r 1 -f mjpeg /home/kswclips/public_html/thumb/4ca4238a0b//321.jpg/home/kswclips/public_html/thumb/4ca4238a0b//1_321.jpg /usr/bin/ffmpeg -i /home/kswclips/public_html/video/Rosabotanica-BalenciagaBTS.mp4 -ss 00:01:04 -t 00:00:01 -s 120x90 -r 1 -f mjpeg /home/kswclips/public_html/thumb/4ca4238a0b//1_321.jpg/home/kswclips/public_html/thumb/4ca4238a0b//2_321.jpg /usr/bin/ffmpeg -i /home/kswclips/public_html/video/Rosabotanica-BalenciagaBTS.mp4 -ss 00:00:53 -t 00:00:01 -s 120x90 -r 1 -f mjpeg /home/kswclips/public_html/thumb/4ca4238a0b//2_321.jpg/home/kswclips/public_html/thumb/4ca4238a0b//3_321.jpg /usr/bin/ffmpeg -i /home/kswclips/public_html/video/Rosabotanica-BalenciagaBTS.mp4 -ss 00:01:19 -t 00:00:01 -s 120x90 -r 1 -f mjpeg /home/kswclips/public_html/thumb/4ca4238a0b//3_321.jpgCreate Thumbnail with ffmpeg - END MOVING UPLOADED FLV: /home/kswclips/public_html/video/Rosabotanica-BalenciagaBTS.mp4 => /home/kswclips/public_html/flvideo/4ca4238a0b/1389293872632482517.mp4ERROR: moving uploaded file failedUPDATE `process_queue` SET `status`='6' WHERE `id`='321' ERROR: failed video conversion.
    Can anyone help?

  2. #2

    Default

    Hi,

    Please open a Support ticket with your site admin and FTP login details.

    Thanks,

  3. #3
    Join Date
    Jul 2009
    Posts
    11

    Default

    I opened a support ticket and was asked to change the CHMOD on some folders - I've done this but still getting this error, can anyone help?

    Very close to giving up on this script completely.

    Code:
    File: /home/kswclips/public_html/video/2014Sundance_CXR_EOnline.flv
    $file_extn = flv
    $re_process_vid = 0
    $rand_flv_name = 1390039758838381882.flv
    
    sql INSERT INTO `videos` SET `video_user_id`='2', `video_seo_name`='2014-sundance-film-festival-eonline-interview', `video_title`='2014 Sundance Film Festival - EOnline Interview', `video_description`='Interview by EOnline', `video_keywords`='sundance 2014 events interview redcarpet', `video_channels`='0|1|0', `video_name`='2014Sundance_CXR_EOnline.flv', `video_flv_name`='1390039758838381882.flv', `video_add_time`='1390039758', `video_add_date`='2014-01-18', `video_type`='public', `video_active`='0', `video_approve`='1', `video_folder`='4ca4238a0b/'
    UPDATE `process_queue` SET `vid`='323' WHERE `id`='323'
    Video id: 323 Video Output File Name : /home/kswclips/public_html/flvideo/4ca4238a0b/1390039758838381882.flv$video_flv = Video Output File Name : /home/kswclips/public_html/flvideo/4ca4238a0b/1390039758838381882.flv Find video duration - START/usr/bin/ffmpeg -i /home/kswclips/public_html/video/2014Sundance_CXR_EOnline.flv FFmpeg version 0.6.5, Copyright (c) 2000-2010 the FFmpeg developers built on Jan 29 2012 17:52:15 with gcc 4.4.5 20110214 (Red Hat 4.4.5-6) configuration: --prefix=/usr --libdir=/usr/lib64 --shlibdir=/usr/lib64 --mandir=/usr/share/man --incdir=/usr/include --disable-avisynth --extra-cflags='-O2 -g -pipe -Wall -Wp,-D_FORTIFY_SOURCE=2 -fexceptions -fstack-protector --param=ssp-buffer-size=4 -m64 -mtune=generic -fPIC' --enable-avfilter --enable-avfilter-lavf --enable-libdc1394 --enable-libdirac --enable-libfaac --enable-libfaad --enable-libfaadbin --enable-libgsm --enable-libmp3lame --enable-libopencore-amrnb --enable-libopencore-amrwb --enable-librtmp --enable-libschroedinger --enable-libspeex --enable-libtheora --enable-libx264 --enable-gpl --enable-nonfree --enable-postproc --enable-pthreads --enable-shared --enable-swscale --enable-vdpau --enable-version3 --enable-x11grab libavutil 50.15. 1 / 50.15. 1 libavcodec 52.72. 2 / 52.72. 2 libavformat 52.64. 2 / 52.64. 2 libavdevice 52. 2. 0 / 52. 2. 0 libavfilter 1.19. 0 / 1.19. 0 libswscale 0.11. 0 / 0.11. 0 libpostproc 51. 2. 0 / 51. 2. 0 [flv @ 0xb17670]Estimating duration from bitrate, this may be inaccurate Seems stream 0 codec frame rate differs from container frame rate: 1000.00 (1000/1) -> 30.00 (30/1) Input #0, flv, from '/home/kswclips/public_html/video/2014Sundance_CXR_EOnline.flv': Metadata: duration : 87 starttime : 0 totalduration : 87 width : 426 height : 240 videodatarate : 281 audiodatarate : 64 totaldatarate : 353 framerate : 30 bytelength : 3851985 canseekontime : true sourcedata : B4A7DD861HH1390038852554188 purl : pmsg : Duration: 00:01:27.16, start: 0.000000, bitrate: 351 kb/s Stream #0.0: Video: flv, yuv420p, 426x240, 287 kb/s, 30 tbr, 1k tbn, 1k tbc Stream #0.1: Audio: mp3, 22050 Hz, 2 channels, s16, 64 kb/s At least one output file must be specifiedDuration (ffmpeg): 87 DURATION: 01:27Create Thumbnail - STARTCreating Thumbnail with ffmpeg/home/kswclips/public_html/thumb/4ca4238a0b//323.jpg /usr/bin/ffmpeg -i /home/kswclips/public_html/video/2014Sundance_CXR_EOnline.flv -ss 00:01:08 -t 00:00:01 -s 320x240 -r 1 -f mjpeg /home/kswclips/public_html/thumb/4ca4238a0b//323.jpg/home/kswclips/public_html/thumb/4ca4238a0b//1_323.jpg /usr/bin/ffmpeg -i /home/kswclips/public_html/video/2014Sundance_CXR_EOnline.flv -ss 00:01:17 -t 00:00:01 -s 120x90 -r 1 -f mjpeg /home/kswclips/public_html/thumb/4ca4238a0b//1_323.jpg/home/kswclips/public_html/thumb/4ca4238a0b//2_323.jpg /usr/bin/ffmpeg -i /home/kswclips/public_html/video/2014Sundance_CXR_EOnline.flv -ss 00:00:35 -t 00:00:01 -s 120x90 -r 1 -f mjpeg /home/kswclips/public_html/thumb/4ca4238a0b//2_323.jpg/home/kswclips/public_html/thumb/4ca4238a0b//3_323.jpg /usr/bin/ffmpeg -i /home/kswclips/public_html/video/2014Sundance_CXR_EOnline.flv -ss 00:00:52 -t 00:00:01 -s 120x90 -r 1 -f mjpeg /home/kswclips/public_html/thumb/4ca4238a0b//3_323.jpgCreate Thumbnail with ffmpeg - END MOVING UPLOADED FLV: /home/kswclips/public_html/video/2014Sundance_CXR_EOnline.flv => /home/kswclips/public_html/flvideo/4ca4238a0b/1390039758838381882.flvCHMOD FAILED: 4ca4238a0b/ - 0755 ERROR: moving uploaded file failed: 2: copy(/home/kswclips/public_html/flvideo/4ca4238a0b/1390039758838381882.flv) [function.copy]: failed to open stream: Permission denied Running flvtool2: /usr/bin/flvtool2 -U /home/kswclips/public_html/flvideo/4ca4238a0b/1390039758838381882.flvUPDATE `process_queue` SET `status`='6' WHERE `id`='323' ERROR: failed video conversion.

  4. #4

    Default

    Please re-open the supprt ticket you have submitted.

    Thanks,

  5. #5
    Join Date
    Jan 2008
    Posts
    216

    Default

    This kind of mantaining this support forum is very annoying, every time the answer is: pls open a support ticket but in this way nobody will never know how the issue has been solved!

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