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Thread: NEW CUSTOMER - HELP NEEDED

  1. #1
    Join Date
    Nov 2007
    Posts
    2

    Default NEW CUSTOMER - HELP NEEDED

    Dear Sir,

    I am a new cstomer. Transaction id:5VH56636FE8805007

    I have successfully installed the script. I have also managed the cron job creation.
    I have enabled "background progess" from admin.

    I tried to uploaded my videos in newly created import folder of template_c directory.
    Now I don't find the path to watch these videos.

    Secondly,I signed up and got an email confirmation too. Tried to uplaad video.
    Frsty I got error 500.
    I chmoded all files at cgi-bin to 755. Then the error disappeared.
    And I uploaded my video but I still get the error saying:
    NO FILE FLENGTH FOUND and then the page is redirected to an error message:
    ERROR: Failed to mkdir /home/web/vshare/templates_c/: No such file or directory

    I'm lost and I need someone to help me out.

    That's it for the day! I'd appreciate your help.

    Thanks
    My domain name where script is installed:
    http://www.skyube.cn

  2. #2
    Join Date
    Sep 2007
    Posts
    906

    Default Re: NEW CUSTOMER - HELP NEEDED

    It seems you have not set permission for perl files.

    Try disabling upload progress bar in include/settings/upload.php

    $use_upload_progress_bar = 0;

    Then upload a video and see if that works.
    vShare Hosting, vShare Installation, Server Setup, Lighttpd streaming, vShare Templates
    [email protected]

  3. #3
    Join Date
    Nov 2007
    Posts
    2

    Default Re: NEW CUSTOMER - HELP NEEDED

    Thanks very much.
    I did change what you said.
    The progressing bar disappeared.

    Then I tried to upload a video flv file (6M approx) the following error came,


    Temporary File Name :
    File Size :0
    File Type :
    File Name :PrashantOriginal_get_video.flv.flv
    [ERROR: 1] The uploaded file exceeds the upload_max_filesize directive in php.ini

    For your information, My hosting people have all the tools required for this script.

    I hope you'll find a way out. Please don't go away.

    BTW: I misspelt my url last time:
    Here it is: http://www.skytube.cn
    admin is default. You can make changes from admin if needed.
    I couldn't give you cpanel login coz my host has disabled all IP's except mine for security reasons.

    See you soon.

  4. #4
    Join Date
    Sep 2007
    Posts
    906

    Default Re: NEW CUSTOMER - HELP NEEDED

    You need to modify php.ini file

    Change value of - upload_max_filesize

    You can ask your web host to do this.

    Check - http://www.vshare.in/requirements.html
    vShare Hosting, vShare Installation, Server Setup, Lighttpd streaming, vShare Templates
    [email protected]

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