admin login problem

[tennistjn]

for some reason whenever I go to the admin log in page and try to log in, it gives me a message that says "You are not logged in"

It doesnt give me the standard invalid username/password message but tells me that im not logged in


any help?

[bplex]

Do you have cookies turned on in your browser? Also, have you made any changes to PHP on your server?

[tennistjn]

cookies are on, and there have been no changes to php

there is the same problem on multiple browsers and multiple computers

i've reset the password twice now

[bplex]

What is your site's URL? Is it http://www.urtaggs.com/ ?

[tennistjn]

Yes, that is correct.

[bplex]

The problem is due to your host, Cirtex, changing their PHP setup. In addition to upgrading PHP to 5.2.8, they also added some new features to it (such as ionCube and eAccelerator). Your issue, however, is due to an enhancement that they added to PHP called Suhosin. Suhosin is a PHP protection system that is designed to make PHP safer and more secure. One of the things that Suhosin does is that it encrypts PHP sessions at the PHP level. Since vShare relies on session data to know whether or not you are logged in, it has to be able to read and compare the session data. Since the session data is encrypted outside of the application, vShare cannot make that comparison. The result is that after you login, you are immediately given the error that you "are not logged in" as vShare cannot read the session that was created for your login attempt.

In addition to that change, they also reduced several of the required settings that vShare needs in order to operate properly (such as the memory limit, upload limit, timeout limit, etc). Since there is no way, from the end user perspective, to modify all of the settings needed or to turn off Suhosin, your only option is to change hosts as trying to convince Cirtex to make those changes will likely fail as they added them in for a reason.

[tennistjn]

Thanks a bunch for the information. We have contacted Cirtex and waiting on a reply from them now.

Thanks