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Thread: Admin Password Reset

  1. #1

    Default Admin Password Reset


    I'm currently having an issue with my admin password reset. I keep hitting the reset password and having it emailed to me. When I click on the activation link, it takes me to the admin login page where I type in my username then I paste in the reset password included in the email, however, it keep throwing me in a loop of having to keep inputting the admin username and the password included in the reset email. I have tried typing the password in manually but still nothing works. I've tried looking at the workaround for the resetting through MYphp console, but I'm not that good at doing that stuff and I don't want to screw anything up. Can anyone help me?

    There was a server downtime from my host and ever since my sites came back up, I haven't been able to use any of my passwords to get back in. Sending and resending reset information does not work. I have a ticket into my host to try to figure out what happened, but I'm not hopeful.

    Last edited by nowordneeded; 06-07-2011 at 11:02 AM.

  2. #2



    Please open a support ticket at

    BuyScripts Helpdesk

    with your vshare admin and FTP login details.


    Buyscripts Team.


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