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Thread: Ftp process using folder name for password

  1. #1
    Join Date
    Jun 2011
    Posts
    21

    Question Ftp process using folder name for password

    I have a problem with video not being uploaded to the external server. It seems to put the folder name as the password according to the process convert_log_xxx.html. "ftp_pwd = /video"

    I changed the ftp login at the other server to go right to the proper directory and removed the folder entry in the edit of "list server" and it seemed to log in but the process never finishes and the process queue remains "converting" for the file.

    How can I fix this?

  2. #2
    Join Date
    Jun 2011
    Posts
    21

    Default

    I also get a local server error that it cannot find compose.php and it does not exist.

  3. #3
    Join Date
    Sep 2008
    Posts
    1,019

    Default

    The FTP password would never be shown in the actual convert log (for security purposes). So, that is likely not the problem. Usually, when I see this issue happen, it is because the server that you are uploading to has either a firewall or FTP settings that prohibit communication from reaching the standard FTP data port (port 20), thus requiring the use of passive FTP (in which the server will use a data port higher than port 1024, which is generally unfiltered by firewalls). Check with your host to see if your server requires the use of passive FTP. If so, the FTP class would need to be changed to use passive FTP (by default, it is written such that it uses active FTP).
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  4. #4

    Default

    Hi,

    If you can't get it fixed, open a support ticket at

    BuyScripts Helpdesk

    with your vshare admin and FTP login details.

    Thanks

    Buyscripts Team

  5. #5
    Join Date
    Jun 2011
    Posts
    21

    Default

    The files actually upload. I can see them on the video server. But the process never finishes on the process queue (vshare site). I get this far in the log:

    Connecting to FTP server
    server_id = 1
    Server IP = XXX.XXX.XXX.XXX
    Server URL = http://www.whatverserver.com/share/video
    Server folder = video
    FTP: connected
    FTP: logged in.
    ftp_chdir(video)
    ftp_pwd = /video

    That last line is why I asked about the password display. It sort of hangs there, uploading then just does nothing.

  6. #6

    Default

    Hi,

    ftp_pwd is a php function, returns the current directory name in the remote server.

    PHP: ftp_pwd - Manual

    Thanks,

    Buyscripts Team.

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